Assessor Resource

BSBPMG411
Apply project quality management techniques

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to enhance project outcomes by contributing to quality planning, applying quality policies and procedures, and contributing to continuous improvement in projects.

It applies to individuals who are a project practitioners working in a project support role.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to project quality planning

1.1 Contribute to determining quality requirements of project stakeholders

1.2 Contribute to identifying quantifiable quality criteria for project deliverables

1.3 Source information to locate and interpret quality policy and procedures

1.4 Contribute to developing quality requirements in the project plan and processes

2. Apply quality policies and procedures

2.1 Implement quality assurance in the project according to agreed quality standards and guidelines

2.2 Select and apply quality management tools and methodologies to project processes according to organisational policy

2.3 Maintain quality-control records and audit documentation according to agreed procedures

2.4 Determine and maintain compliance records against agreed quality requirements

2.5 Report shortfalls in quality outcomes to others to enable appropriate action to be initiated

3. Contribute to project continuous improvement process

3.1 Participate in ongoing review of project outcomes to determine effectiveness of quality management activities

3.2 Contribute to stakeholder satisfaction analysis to ensure expectations have been met

3.3 Report quality management issues and responses to others for application to future projects

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Contribute to project quality planning

1.1 Contribute to determining quality requirements of project stakeholders

1.2 Contribute to identifying quantifiable quality criteria for project deliverables

1.3 Source information to locate and interpret quality policy and procedures

1.4 Contribute to developing quality requirements in the project plan and processes

2. Apply quality policies and procedures

2.1 Implement quality assurance in the project according to agreed quality standards and guidelines

2.2 Select and apply quality management tools and methodologies to project processes according to organisational policy

2.3 Maintain quality-control records and audit documentation according to agreed procedures

2.4 Determine and maintain compliance records against agreed quality requirements

2.5 Report shortfalls in quality outcomes to others to enable appropriate action to be initiated

3. Contribute to project continuous improvement process

3.1 Participate in ongoing review of project outcomes to determine effectiveness of quality management activities

3.2 Contribute to stakeholder satisfaction analysis to ensure expectations have been met

3.3 Report quality management issues and responses to others for application to future projects

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Contribute to determining quality requirements of project stakeholders 
Contribute to identifying quantifiable quality criteria for project deliverables 
Source information to locate and interpret quality policy and procedures 
Contribute to developing quality requirements in the project plan and processes 
Implement quality assurance in the project according to agreed quality standards and guidelines 
Select and apply quality management tools and methodologies to project processes according to organisational policy 
Maintain quality-control records and audit documentation according to agreed procedures 
Determine and maintain compliance records against agreed quality requirements 
Report shortfalls in quality outcomes to others to enable appropriate action to be initiated 
Participate in ongoing review of project outcomes to determine effectiveness of quality management activities 
Contribute to stakeholder satisfaction analysis to ensure expectations have been met 
Report quality management issues and responses to others for application to future projects 

Forms

Assessment Cover Sheet

BSBPMG411 - Apply project quality management techniques
Assessment task 1: [title]

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I declare that the assessment tasks submitted for this unit are my own work.

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Assessment Record Sheet

BSBPMG411 - Apply project quality management techniques

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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